Privacy Policy
Last Updated: January 2026
1. Introduction
Karmakar Engineering Works ("we", "our", or "us") operates the website murimakingmachine.in. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for inquiries about our Muri Making Machines.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, business name, and address when you contact us or request a quote.
- Usage Data: Information about how you access and use our website, including browser type, pages visited, and time spent on pages.
- Communication Data: Records of your communications with us via phone, WhatsApp, or email.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries about our products
- To provide quotes and product information
- To process orders and coordinate delivery
- To provide after-sales support and warranty services
- To improve our website and services
- To send promotional communications (with your consent)
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With logistics partners for product delivery
- When required by law or legal processes
- To protect our rights and property
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
7. Cookies
Our website may use cookies to enhance your browsing experience. You can control cookies through your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Business Name: Karmakar Engineering Works
- Address: Palsara, Rajra, Kashipur, Purulia, West Bengal, India - 723121
- Phone/WhatsApp: +91 8927288913
- Email: KarmakarEngineeringworks2@gmail.com